Ask to be connected to the internet – How long does it take?
Ask if the provider is Tier-1.
Ask to be allowed to check download speeds.
Ask to speak to IT support: Are they in-house or a third party? Are they even in the country?
Ask to be given a phone number so you can try the service before you buy.
Ask for a phone rate card.
Ask to meet your dedicated receptionist. The receptionist is the front line of your business.
Ask about disaster transfer.
Ask if your phone extension can roam at no cost to other locations.
Ask if the wireless internet is secure.
Ask what kind of firewall can be set up for your network.
Ask to see the transparency code of the provider.
Ask if incoming callers can dial ‘1’ for voicemail to mobile.